Quality Emergency Services | Metro Houston, Texas
Quality Emergency Services, PLLC is a private, East Texas-based emergency physician group, 100% owned by practicing physicians. The group offers partnership, and is committed to providing the highest level of customer-focused and quality driven excellence in emergent care to our community and surrounding areas. Our goal is to develop long-term relationships with our physicians, offering equity partnership in the group, and create physician leaders for tomorrow. Our existing group of physicians and strong local medical staff relationships coupled with state of the art EHR systems and implementation of LEAN flow processes enhances our ability to meet the growing needs of our communities.
In 2012, QES entered into partnership with Altus Healthcare Management Services to provide Emergency Medicine physician staffing for all Altus hospital based and free standing emergency departments.
Altus Healthcare is well known in Houston and Southeast Texas for pioneering high quality independent surgical centers, sleep centers, diagnostic-imaging centers, and outpatient cancer treatment centers. As a strategic partner to Altus healthcare services, QES fully expects to grow in concert with them as they increase their foot print on the health care landscape.
As Altus and QES grow together, QES looks to develop long term relationships with its physicians, offering equity in the group and developing physician leaders.
QES’ structure creates a sense of ownership among the doctors, and this collegial atmosphere ensures that QES doctors are also business people who empathize with the clinical, philosophical and financial needs of the patients, medical staff and hospital administration. The goal of QES is to provide emergency department patient care that is unsurpassed in the area. QES will accomplish this by a patient-centered, team approach to care delivery. The combination of our dynamic group of physicians, with strong local medical staff relationships, will enhance QES’s ability to succeed in this area.
Our Mission:
QES is committed to providing the highest level of customer-focused and quality driven excellence in emergent care to our community and surrounding areas.
Our Vision:
QES is committed to the needs of our customers. We focus on meeting the attribute and end state requirements of our patients, payers, and the institutions that contract with us before, during and after care is provided.
Understanding the customer demands the highest quality, QES is focused on exceeding the current quality standards and committed to letting quality drive growth and improvement.
QES assembles the best talent in Emergency Medicine, and our physician owners feel a sense of empowerment; because, their practice is more than a job—it’s a calling.
Goals:
- Assure a comprehensive array of medical services
- Achieve the highest degree of excellence in quality and service delivery
- Provide medical direction and procedural standardization in the ED
- Provide proper and consistent administration of the Department
- Enhance rapport, communication, teamwork, and morale among personnel
- Build a strong relationship with physicians and administrators in the Hospital
- Develop pathways for patients to have timely access to their Patient Health Record
- Build a strong relationship with the communities we serve
- Focus on constant improvement of throughput; always putting patients’ needs first
