We are excited to announce that our Austin area emergency medicine group, Lakeway Regional Emergency Physicians, has been named as a 2016 HealthStream Awards of Excellence winner for excellent customer service surveys.
In the category for "Overall Emergency Department Experience" they placed as follows:
- Small - Less Than 100 Beds - Avera De Smet Memorial Hosptial (Avera Health), De Smet, SD
- Medium - 100 to 249 Beds - Lakeway Regional Medical Center, Lakeway, TX
- Large - 250 or More Beds - Baylor St. Luke's Medical Center, Houston (Catholic Health Initiatives), Houston, TX
HealthStream is dedicated to improving patient outcomes through the development of healthcare organizations' greatest asset: their people. Their solutions are contracted by, collectively, approximately 4.5 million healthcare employees in the U.S. for workforce development, training & learning management, talent management, credentialing, privileging, provider enrollment, performance assessment, and managing simulation-based education programs. Their research solutions provide valuable insight to healthcare providers to meet CAHPS requirements, improve the patient experience, engage their workforce, and enhance physician alignment.